Rewards Today

Rewards Today Program

Would you like to have access to all the perks Rose Bay Plumbing have to offer when it comes to your plumbing service?

Then all you have to do is to sign up for our Rewards Today Program.

Membership Benefits

As a member of our Rewards Today program, you will not only SAVE money, you will also receive other key benefits such as:

Priority service

Members who may find themselves in an emergency situation will receive a fast-tracked service. This means you will be placed at the front of the queue so there is minimal waiting time.

Discount pricing

Rewards Today customers receive savings on appliance and equipment replacements, as well as on repair and maintenance work.

Guaranteed warranties on all workmanship

All products we supply to our Rewards Today members, along with our workmanship, come with a 7 year warranty. We also help our members gain warranties on new and old hot water heaters.

Periodic inspections

An option of two free inspection checks is available to our program members. This enables early detection of potential problems, so preventative measures can be taken to save you money in the long run. In the event that the need for repairs becomes evident during the inspection process, they will be provided at a discounted rate.

BENEFITS	NON-MEMBERS	MEMBERS
Priority Service - To get you to the front of the queue	❌	✅
Discount Pricing - For any maintenance work carried out	❌	✅
Periodic Inspections	❌	✅
Inspection Certification	❌	✅
Guaranteed Warranties	✅	✅

Some important information about our periodic inspections

Periodic inspections are only carried out by our licensed technicians because we take the safety concerns of our Rewards Program members seriously.

Our inspections involve a thorough 4 step process:

STEP 1

Your allocated service technician will walk through your home and conduct a systematic safety check. They will assess your plumbing system to make sure all gas and water valves will operate in case of an emergency situation. You will also be shown the location of your emergency shut off valve and emergency gas shut off, so that you will be fully prepared should an emergency arise.

STEP 2

Your service technician will check the temperature relief valve on your thermostat to make sure it is set at the correct temperature, and is free of corrosion for safe operation.

Electric thermostats will be checked for correct temperature settings, and whether water heater operation is functioning at its peak efficiency – as per manufacturer specifications.

STEP 3

Your Killara Plumbing technician will check the operation of your taps and toilets.

Toilet bowls and cisterns are examined for any leaks and proper flushing functions.

Water pressure mains are also reviewed, to ensure there is no risk of any equipment damage due to high water pressure.

STEP 4

A camera inspection of your main sewer line may also be carried out by a drain technician if required. This is usually performed from an accessible inspection point, and is undertaken to check the condition of your sewer system.

STEP 1

STEP 2

Your service technician will check the temperature relief valve on your thermostat to make sure it is set at the correct temperature, and is free of corrosion for safe operation.

Electric thermostats will be checked for correct temperature settings, and whether water heater operation is functioning at its peak efficiency – as per manufacturer specifications.

STEP 3

Your Killara Plumbing technician will check the operation of your taps and toilets.

Toilet bowls and cisterns are examined for any leaks and proper flushing functions.

Water pressure mains are also reviewed, to ensure there is no risk of any equipment damage due to high water pressure.

STEP 4

Inspection certificates

We will issue our program members with a Rewards Today Inspection Certificate detailing the nature, scope, and outcome of your periodic inspections. This document is signed and dated by your service technician, and is provided for your record keeping purposes, as well as your peace of mind.

Having a Rewards Today service agreement in place will ensure that maintenance inspections and repairs are carried out on a regular basis. This is the best way to safeguard your home and protect yourself from unnecessary plumbing costs.

You don’t need to worry about your agreement lapsing if you move home – the Rewards Today Program is transferrable between addresses. This means that your agreement period will not be disrupted, and will continue to apply to your new home.